Receptionist/Administrative Assistant – Capstone Tropical Holdings (Trinity)

Urgently hiring

Job Description

Berkshire Hathaway HomeServices Florida Properties Group traces its roots back to 1959.

With a successful history and an admired reputation in our market, it’s safe to say we’re always makin’ moves in the right direction. We realize our business is relationship-based and that every interaction is unique. Every member of our team embodies characteristics we believe foster those relationships: integrity, teamwork, passion, and excellence. Therefore, we provide a platform for success and the opportunity for employee’s to grow and advance in our company.

Summary/Objective: The Branch Administrative Assistant provides overall assistance for all activities related to real estate branch office operations.

The Branch Administrative Assistant assists in all Branch level related Agent Services, Management Services and Accounting Services.

The Branch Administrator works closely with office management, staff and real estate agents.

  • Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsible for welcoming and greeting all customers, staff and sales associates entering the office or on the phone.

Responsible for ensuring a productive office work environment.

Ensures that office management and sales associates are provided with professional and rapid responses to all inquiries and requests.

  • Competencies

Collaboration Skills, ability to interact with both internal and external customers at all levels

Communication skills, verbal and written Discretion

Ethical Conduct

Organizational Skills, ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.

Personal Effectiveness/Credibility

Technical Capacity

  • Agent Services

Order name badges and business cards for new employees

Assist with computer tasks, problems, printer and copier problems, etc.

Entering information into company software programs

Maintenance of all company, office, and agent licensing with state and other regulatory boards

  • Administrative Services

Friendly and prompt greeting and assistance of all guests, whether in-person or on the phone

Redirect Manager/Broker business (including calls from the general public, other realtors, vendors, etc.) when necessary to be SHARED

Purchase and maintain inventory of all office materials, supplies, forms, etc…

Coordinate office functions and general communication (sales luncheons, award luncheons, etc.)

Back-up Systems Operator and Receptionist

Collect, coordinate, and disseminate office calendar(s)

Assist in providing prompt and friendly service to walk-ins

Distribute all incoming mail

Special projects as assigned by management

General administrative functions to maintain a highly-efficient and productive work flow

  • Accounting Services

Verify terminated Agents in BrokerWolf and DBPR

Month-end (carry out duties assigned on both month-end checklists)

Box Files for storage and record retention on monthly, quarterly, and yearly schedule

Assistance with data entry tasks within accounting and back-office technologies

  • Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. This is largely a sedentary role; however, some filing and movement through the office is required. This would require but is not limited to the ability to lift files, open filing cabinets, and maintain office equipment. This job requires good hearing and eye sight for customer communication and computer input.

  • Work Environment/Dress Code

Dress code is business casual attire. Office/indoor environment

  • Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.

  • Travel

Local travel when necessary

  • Required education and experience

High school diploma or equivalent

  • Preferred Education and Experience

1-2 years of previous Office and/or Real Estate Office Experience

  • Additional Projects and Tasks as Assigned

Must be proficient in Microsoft Office Suite (Outlook, Word, Publisher, and Excel), have a fundamental understanding of downloading & manipulating digital photos, and must have experience in utilizing an MLS system or inputting data into some type of database system(s).

  • Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Capstone tropical holdings (CTH) operates the residential, commercial, and property management divisions for Berkshire Hathaway HomeServices Florida Properties Group. Also included under the CTH umbrella are Capstone Title and Capstone Insurance. It is the mission of CTH to utilize its world-class team of professionals and systems to guide people in making great real estate and financial decisions. We offer a full complement of solutions to meet the changing needs of today’s consumer including: residential and commercial real estate services, residential and commercial property management, title and closing services, mortgage services, relocation, auction, REO, property and casualty insurance.

Berkshire Hathaway HomeServices Florida Properties Group has been locally owned and operated in the Tampa Bay area for more than 50 years and consistently ranks among the Top 25 companies in the Berkshire Hathaway HomeServices network. The company began as a single office in 1959 and has since grown into a full service organization with over 20 offices serving a 6-county area. Business partners Dewey Mitchell and Allen Crumbley aligned the original Tropical Realty with the Prudential Real Estate Network in 1988. Berkshire Hathaway, led by Chairman and CEO Warren Buffett, acquired the Prudential Real Estate network in 2012. Berkshire Hathaway is the fifth leading public company in the world.

All candidates must successfully pass a background check as well as a pre-employment drug screening.

Capstone Tropical Holdings is an Equal Opportunity Employer

Job Type: Full-time


  • Real Estate Administration: 1 year (Preferred)
  • receptionist: 1 year (Preferred)


  • Trinity, FL (Preferred)


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Tuition reimbursement


  • Monday to Friday