Leasing Consultant – Arlington Properties, Inc. (Tampa)

JOB TITLE: LEASING CONSULTANT

DEPARTMENT: PROPERTY MANAGEMENT

REPORTS TO: COMMUNITY MANAGER

SUPERVISES: NONE

JOB CLASSIFICATION: NON-EXEMPT

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OVERALL FUNCTIONS:

Interacts directly with prospective and current residents to achieve maximum occupancy and NOI. Acts as the Company’s representative by conveying the benefits of the company. Responsible for the leasing process from introduction to the actual occupancy of the resident and maintains communication throughout the tenancy of the residency.

ESSENTIAL PERFORMANCE SKILLS, DUTIES, AND RESPONSIBILITIES :

  • Provides information about the apartments and the community to the prospective resident and schedules visits to the community. Responsible for leasing apartments at an acceptable determined percent of total prospects.
  • Greets visitors and determines if the community meets the client’s qualifications.
  • Effectively explains all lease and community policies to new and current residents.
  • Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addenda, employment and credit checks, and leasing move-in packets).
  • Collects security deposits, rent and all other funds associated with resident moves.
  • Effectively communicates changes in units leased status to Maintenance Department.
  • Completes service requests and communicates to Maintenance Department.
  • Completes follow-up thank you notes and call-backs with prospects after initial community visits.
  • Supports the overall marketing efforts and offers input and suggestions in regards to promotions, advertisements, etc.
  • Maintains as accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
  • Understands and complies with state and landlord-tenant Fair Housing laws and standards.
  • Monitors the community advertisements and effectiveness of responses; maintains ad book and demographics.
  • Prepares monthly competitive survey reports and analyzes the real estate market trends and conditions in the area.
  • Monitors all current and future vacancies to proactively react to future occupancy needs.
  • Analyzes concerns associated with apartments that are slow to lease and offers recommendations to the Community Manager.
  • Inspects all vacant apartments on a regular basis to ensure they are ready to show to prospective residents.
  • Works with the community Manager to assure curb appeal and property appearance is acceptable.
  • Conducts follow-up activity with all residents in order to establish positive resident relations.
  • Maintains current resident files.
  • Maintains open communication with the Community Manager and Service Manager.
  • Attends and participates in training seminars as requested.
  • Becomes active in the local business community and develops a rapport with the residential community.
  • Assists the Community Manager in implementing resident retention and renewal programs.
  • Make recommendations to management regarding improvements for the overall operation of the community.
  • Attends and assists in the coordination and organization of resident relations and activities, such as newsletters, parties, etc.
  • Accompanies vendors or contractors to resident apartments as needed.
  • Transports residents or prospective residents via motorized vehicle throughout property grounds; may run errands as necessary.
  • Performs other duties as assigned.
  • Must be regular and predictable in attendance.
  • Must be able to work in a cooperative, respectful and professional manner with co-workers, supervisor, Community Manager, and Regional Manager.
  • Must have the ability to complete an assigned task in a safe manner and in a constant state of alertness and must be able to understand and follow all safety rules.
  • Work professionally, efficiently and effectively under deadlines and productivity standards.
  • Performs other related duties as required and follows all Company Policies and Rules. (Related duties, as required, are duties which may not be specifically listed in the class specification or position description, but are within the general occupational series and responsibility level typically associated with the employee’s class of work.)

The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit to the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.

JOB QUALIFICATION REQUIREMENTS:

Knowledge/Experience:

A high school diplomas or equivalent is required. A college degree or some college coursework is desirable. A minimum of one year sales experience preferred. Customer service background desirable. Basic arithmetic skills necessary. Excellent communication and organizational skills necessary. Computer literacy required.

Machines, Tools and Equipment, Software:

Computer w/internet and e-mail capabilities, Telephone, Facsimile, Photocopier, Vehicle.

Licenses/Certificates:

Valid drivers’ license, along with a good driving record along with auto insurance required.

Other Requirements:

As an Arlington Properties associate you represent Arlington Properties.While you are on the job, Arlington Properties expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required at the property, you are expected to wear it. Refer to Arlington Properties Dress Code Guidelines for additional information.

Must be able to work any of the seven days of the week as necessary to get the job done.

PHYSICAL AND VISUAL ACTIVITIES:

Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phones, attending meetings, written correspondence or other forms of communication. Inside and outside work in all types of weather. Ability to lift push, pull or carry up to 15 pounds for the dissemination or documents, supplies, materials, etc. to various locations throughout the office/facility. Ability to communicate effectively (expressing or exchanging ideas by means of the spoken or written word.) This skill/ability is important in work activities in which workers must impart or receive detailed information through oral or written communication.

Job Type: Full-time

Job Type: Full-time

Experience:

  • Leasing and/or Property Management: 1 year (Preferred)
  • Sales: 1 year (Required)
  • Customer Service: 1 year (Required)

Education:

  • High school or equivalent (Required)

License:

  • Driver’s License (Required)

Benefits offered: