Community Relations Manager – Providence Management Company (Tampa)

Providence Management Company

Providence Management Company is seeking an experienced Community Relations Manager to join our team at Amberly Place Apartments in Tampa, FL.  

Providence Management Company provides its team members with an exceptional company culture. Every team member plays a vital role at PMC, so we provide them with the training, support and tools needed for success. PMC offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

Providence Management Company offers a competitive salary and benefits program, as well as paid time off, 401(k) company match with immediate 100% vesting, wellness program and much more!

As Community Relations Manager you will have the responsibility of:

  • Collecting balances
  • Generating leases
  • Maintaining and increasing occupancy
  • Effectively communicating with residents
  • Establishing a profitable renewal program.
  • Showing available apartments to prospective residents
  • Qualifying, demonstrating and leasing apartments in accordance with Fair Housing Laws
  • Assisting the Property Manager with preparation of weekly and monthly reports
  • Collecting and processing rent, application fees, security deposits, etc on a daily basis
  • Contacting residents to collect delinquent rent payments
  • Maintaining a high standard of resident relations
  • Preparing service requests, distributing to maintenance staff and following up as appropriate
  • Effectively communicating with residents and staff in a courteous manner to ensure resident satisfaction
  • Providing assistance to residents regarding complaints
  • Handling details associated with the turnover of apartments
  • Accountable for the duties of the Property Manager in his or her absence
  • Displaying leadership skills
  • Assisting in preparation of community newsletters, flyers and resident letters
  • Assisting in planning of community events
  • Having knowledge of current market conditions
  • Advertising and promoting the community
  • Coordinating and performing move-in/move-out inspections with residents
  • Accepting and approving rental applications, lease renewals and new move-ins
  • Handling details associated with the turnover of apartments, inspection of apartments, product preparation, and administrative record keeping
  • Maintaining necessary records of all supplies and equipment
  • Reviewing all delinquent accounts and determining action required
  • Ensuring that all rents are deposited into the property bank accounts
  • Inspecting property amenities for proper operation


  • High school diploma or GED is mandatory, college degree preferred
  • 1+ year of community management experience
  • Yardi Voyager experience a plus
  • Proficient in Microsoft Office in a Windows environment
  • Must have excellent verbal and written communication skills and be able to effectively communicate with others
  • Must have strong interpersonal skills
  • Must be able to work with multiple deadlines, maintaining efficiency and control over projects assigned within timeframes allowed and changing priorities
  • Ability to assess a situation and come to an appropriate decision quickly
  • Positive resident relations
  • Strong organizational skills
  • Highly motivated and energetic with the ability to motivate others
  • Customer oriented, enthusiastic, team play and goal oriented
  • Reliable transportation a must
  • Current valid driver’s license

If you are ready to work hard, be empowered and encouraged to innovate, contribute ideas and discover solutions to provide current and potential residents with unparalleled world class customer service, we have an opportunity for YOU!

Providence Management Company, LLC is a Drug Free Workplace and an Equal Opportunity Employer.,+FL&tk=1cpbmcpn13efg804&from=ja&alid=58e0924ae4b036737ddcdf24&utm_source=jobseeker_emails&utm_medium=email&utm_campaign=job_alerts&rgtk=1cpbmcpn13efg804